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The Overview #16

This week: sales versus marketing, strategy in action, and the hottest role in tech

? Hey there. This is The Overview, a weekly roundup of noteworthy B2B SaaS stuff. You’ll find interesting tweets and articles from around the internet, plus highlights from my personal swipe file.

Every week, I publish 2 posts on Building Momentum: an essay on Tuesday, and The Overview on Friday. It’s free to sign up – just add your email below:


Sales versus Marketing

I agree that in most businesses, what sales feel often wins – and I think that’s because they can easily explain what they feel and cite tangible examples that are often based on anomalies: what went wrong, what doesn’t feel right.

Compare this to marketing data:, which is often complicated, disconnected from the yes/no decision, and based on large-scale patterns.

How can we resolve this gap? Marketing exists to serve revenue acquisition and retention – surely it’s data deserves an equal seat at the table.

I think one of the things that might help is when both marketing and sales focus on strategic disqualification at the top of the funnel. By disqualifying bad-fit prospects early on, we would see a smaller breadth of responses in the later pipeline.

That means we then have a more narrow set of opportunities – but anecdotal anomalies become easier to spot within the data. And we can both work on resolving the issues, and getting to a win.

What are you actually doing?

What can you tell from the work that happens within your business?

  • Product Jira board will tell you if the strategy is acquisition or retention

  • Your marketing Asana board shows whether you are working in sync with sales or not

  • The LinkedIn ads that you’re running will tell you what your marketing team think your positioning is (and whether your prospects feel the same).

Product marketing is a must-have

Markup 2021-08-19 at 20.41.30.png

Ten years ago, product marketing communities didn’t exist. Today, it’s one of the hottest roles in tech.

I think it’s because PMM is so adaptable. Whether it’s positioning and narrative, competitive intelligence, sales enablement, analysts and PR… we can bring our customer-centric, commercial, creative outlook to any challenge.


That’s the Overview for this week

I hope you found something of interest.

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Thanks for reading, and here’s to building momentum.

James